Frequently Asked Questions

CARE TIPS

All orders come with washing instructions. 

For those interested here is a brief instruction:

- hand wash in lukewarm soapy water

- rinse clean with lukewarm water

- squeeze the excess water from the bodysuit

- hang to dry naturally

- DO NOT dry the costume in a tumble dryer as it will potentially damage it.

DIFFERENT OPTIONS / DESIGNS

I do make custom designs, In fact I make new designs regularly upon request, you can see some of these on my Instagram page - https://www.instagram.com/supergeek_designs 

If you would like a custom suit please file in the CONTACT US form with some details and links to images that may help and we will contact you as soon as possible to discuss the options.

All my bodysuits are made using a premium spandex lycra, this is the equivalent if not superior to the spandex used by many of the other makers. 

RETURNS

I gladly accept returns and exchanges if there is an issue with the order

- Contact me within: 7 days of delivery

- Send items back within: 14 days of delivery

 

I don't accept cancellations unless requested the same day

- But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders

Digital downloads

Items on sale

 

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

SHIPPING

Orders take 3-6 weeks, in rare instances this may be slightly longer for example if the item is heavily customised or it is a particularly busy time of the year. 

 International buyers are responsible for all customs charges, taxes, fees & procedures that may apply. 

SIZING

You can choose from the generic sizing chart shown on each product page, if none of these sizes are suitable it is possible to choose custom sizing and have it made to your exact specifications for no additional cost.

Custom sized options are available for no additional charge, simply measure yourself and then enter the measurements into the appropriate fields on the item page.