PROCESS TIME & SHIPPING
Process time estimate: 4-8 weeks*
Shipping time: Approximately 1 weeks
*All timings are estimates and not guarantees*
*Orders with emblems, muscle suits or custom designs will take several week longer.
***CUSTOM DESIGN ORDERS*** (designs not found on the website, TIER 1, TIER 2, TIER 3, TIER 4)
***Custom design orders are placed into a queue and are designed/made in the order in which they are placed, for this reason there is no set timeframe, We typically aim to have these design within 4 weeks and fabricated within several weeks after. However they can take longer and if you have any kind of timeframe it needs to be communicated before placing the order.***
If you have any concern with timeframes please contact me before placing the order, as once orders are placed they cannot be cancelled.
***CUSTOM DESIGN ORDERS*** (designs not found on the website, TIER 1, TIER 2, TIER 3, TIER 4)
***Custom design orders are placed into a queue and are designed/made in the order in which they are placed, for this reason there is no set timeframe, We typically aim to have these design within 4 weeks and fabricated within several weeks after. However they can take longer and if you have any kind of timeframe it needs to be communicated before placing the order.***
If you have any concern with timeframes please contact me before placing the order, as once orders are placed they cannot be cancelled.
Returns:
I gladly accept returns and exchanges if there is an issue with the order (examples include - missing options, incorrect design, other notable flaws)
- Contact me within: 3 days of delivery
- Send items back within: 7 days of delivery
I don't accept cancellations unless requested the same day
- But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Digital downloads
Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
IMPORTANT NOTE: International buyers are responsible for all customs charges, taxes, fees & procedures that may apply.
Privacy - you can find our full/detailed privacy policy HERE
DISCLAIMER: Supergeek Designs is in NO way affiliated with or licensed by DC Comics, Marvel or any other company. All of our work is a fan representation and in no way intended to infringe upon any copyright. It is made as a tribute to our heroes