STORE POLICIES
SHIPPING AND RETURNS POLICY
Shipping:
Orders take 3-6 weeks, in rare instances this may be slightly longer for example if the item is heavily customised or it is a particularly busy time of the year.
Returns:
I gladly accept returns and exchanges if there is an issue with the order
- Contact me within: 7 days of delivery
- Send items back within: 14 days of delivery
I don't accept cancellations unless requested the same day
- But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Digital downloads
Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.